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J7 Phev – Warranty Details (Official)

For larger vehicles like SUVs, a comprehensive car warranty is important to ensure long-term reliability, manage maintenance costs, and protect advanced components. Buyers in Malaysia are increasingly aware that a strong warranty is just as important as performance or design when choosing a modern SUV.

The Jaecoo J7 PHEV warranty reflects this need by offering peace of mind for owners of hybrid vehicles. As part of its value promise, the warranty highlights the brand’s confidence in its engineering while addressing common concerns about hybrid durability and long-term ownership.

Jaecoo J7 PHEV Warranty

The Jaecoo J7 PHEV includes a 7-year/150,000 km general warranty and 8-year/160,000 km coverage for its battery, motor, and controller, with a 70% SOH battery replacement guarantee. Early buyers received a 10-year/1,000,000 km promo on engine and battery, while others can add an extended engine warranty. Coverage remains valid only with authorised servicing.

Core Warranty Coverage: A Two-Tiered Approach

Jaecoo J7 PHEV car in moonlight silver on a green field with hills in the background.

The Jaecoo J7 PHEV warranty includes 7 years / 150,000 km of general vehicle coverage and 8 years / 160,000 km for the battery, motor, and controller — providing long-term protection for both standard and hybrid components.

General Vehicle Warranty

  • 7 years / 150,000 km (whichever comes first)
  • Covers most parts against manufacturing defects
  • Designed to minimise repair costs in early ownership

Hybrid Component Warranty

  • 8 years / 160,000 km (whichever comes first)
  • Protects the battery, electric motor, and controller
  • Includes extended peace of mind for hybrid system durability

High-Voltage Battery Replacement Guarantee

The Jaecoo J7 PHEV warranty includes a 1-to-1 battery replacement if the high-voltage battery’s state of health (SOH) falls below 70% within 8 years or 160,000 km. This guarantee protects against premature degradation, ensuring reliable electric range, strong performance, and long-term resale value.

Promotional Offers and Extended Warranty Options

Early buyers of the Jaecoo J7 PHEV received a 10-year / 1,000,000 km warranty on both the engine and high-voltage battery. Other customers can extend engine coverage with an optional Extended Engine Warranty Package (EWP) for RM2,000.

Early Bird Promotional Warranty

  • 10 years / 1,000,000 km coverage
  • Included both engine and high-voltage battery
  • Bundled with perks like 5 years free servicing and low-interest financing

Extended Engine Warranty Package (EWP)

  • Price: RM2,000
  • Extends engine coverage to 10 years / 1,000,000 km
  • Covers key engine components:
  • Crankcase
  • Crankshaft
  • Piston Assembly
  • Cylinder Head
  • Timing Chain / Belt Assembly

What’s Covered Under the Jaecoo J7 PHEV Warranty

The Jaecoo J7 PHEV 7-year / 150,000 km warranty covers major systems including the engine compartment, chassis, electrical components, and special parts — ensuring protection against defects in critical vehicle functions.

Engine Compartment

  • Fuel Injectors
  • Fuel Pump
  • Starter Motor
  • Alternator
  • AC Compressor
  • Evaporator
  • Water Pump
  • Fan Belt
  • PHEV Only: Timing Chain

Chassis & Undercarriage

  • Absorbers
  • Hub Bearings
  • Brake Callipers
  • Brake Master Pump
  • Brake Discs
  • ABS Pump
  • Lower Arms
  • Driveshafts
  • Steering Rack & Steering Column

Electrical Components

  • Front Headlamps
  • Daytime Running Lights (DRL)
  • Tailgate Lamps
  • PHEV Only: Window Glass Filter

Special Parts

  • Exhaust Silencer Box
  • Three-Way Catalytic Converter

What’s Not Covered Under the Jaecoo J7 PHEV Warranty

The Jaecoo J7 PHEV warranty excludes routine maintenance items, wear-and-tear parts, cosmetic issues, and the standard 12V battery. These exclusions are common across the automotive industry and help clarify what owners should expect to replace as part of regular upkeep.

Routine Maintenance Items

  • Filters: engine oil, air, fuel, air-conditioning
  • Fluids: lubricating oil, coolant
  • Spark Plugs

Wear-and-Tear Parts

  • Brake Pads & Brake Friction Linings
  • Clutch Plates
  • Wiper Blades
  • Tyres
  • Bulbs & Fuses

Cosmetic Issues

  • Minor cracks in leather
  • Faded or discoloured paint
  • Other non-functional aesthetic changes

Standard 12V Battery

  • The 12-volt battery is treated as a consumable and is not included in long-term warranty coverage.
  • This is separate from the high-voltage PHEV battery, which is fully protected under the hybrid warranty.

How to Keep the Jaecoo J7 PHEV Warranty Valid

The Jaecoo J7 PHEV warranty remains valid only if owners service the vehicle at authorised centres, follow the prescribed maintenance schedule, and avoid unauthorised repairs or modifications. The warranty is also transferable to new owners within the coverage period, boosting resale value.

Conditions for Warranty Validity

  • Routine Maintenance: Must be performed at scheduled intervals according to the official service manual.
  • Authorised Service Centres Only: All servicing and repairs must be carried out at approved Jaecoo facilities using genuine parts.
  • Exclusions for External Damage: Coverage does not apply to accidents, misuse, neglect, floods, fires, or other environmental factors.
  • No Unauthorised Repairs or Modifications: Work done outside authorised centres voids warranty for affected parts.

How to Make a Warranty Claim

  • Visit your nearest authorised Jaecoo service centre
  • Provide your Vehicle Identification Number (VIN), proof of purchase, and a clear description of the issue

Transferability

  • The warranty is transferable to subsequent owners if still within the time and mileage limits
  • Adds significant value to the vehicle’s resale potential

Book Your Service at Jaecoo Puncak Alam

Keeping your Jaecoo J7 PHEV warranty valid by regular servicing at authorised centres ensures your coverage remains intact and your SUV continues to perform at its best. Schedule your next service with Jaecoo Puncak Alam, where our trained specialists provide professional care backed by official warranty protection. 

Book today and drive with confidence.

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