In 2025, revenue in Malaysia’s SUV market is projected to generate over US$7 billion, driven by growing demand for versatile and performance-ready vehicles. The Jaecoo J7 enters this space as a rugged yet refined contender, backed by a turbocharged engine, competitive pricing, and a comprehensive warranty programme that prioritises long-term peace of mind.
Jaecoo J7 Warranty
The Jaecoo J7 comes with a 7-year/150,000 km comprehensive warranty, transferable to new owners, with optional coverage extending to 10 years/1,000,000 km for the engine. PHEV models get 8-year/160,000 km coverage on the battery, motor, and controller with a health guarantee. Regular servicing at authorised centres is required to maintain validity.
Standard Vehicle Warranty Coverage
The Jaecoo J7 is backed by a 7-year or 150,000 km warranty, offering long-term peace of mind for new owners. This coverage begins from the date of first registration and protects against defects in materials and workmanship across most vehicle components.
To maintain warranty validity, all scheduled maintenance must be performed at authorised Jaecoo service centres, following the official service manual. The warranty is also transferable to subsequent owners, helping preserve the vehicle’s resale value.
Extended Engine Warranty Package (EWP)
For added peace of mind, Jaecoo offers an Extended Engine Warranty Package at RM2,000, covering the J7’s engine for up to 10 years or 1,000,000 kilometres, whichever comes first. This package was also included as a special incentive for early bird buyers.
What’s Covered Under the EWP?
The EWP protects key components in the engine assembly against major mechanical failure, including:
- Crankcase Assembly
- Water Pump & Oil Pump Assembly
- Crankshaft Assembly
- Piston Assembly
- Cylinder Head Assembly
- Timing Chain/Belt Assembly
- Cylinder Head Body Assembly
- Dual Mass Flywheel
- Oil Pan Assembly
- Oil Dipstick Assembly
PHEV-Specific Warranty
Owners of the Jaecoo J7 Plug-in Hybrid (PHEV) enjoy 8 years or 160,000 km of warranty coverage for high-voltage components — including the battery, motor, and controller. This warranty also includes a battery health guarantee: if the battery’s State of Health (SOH) drops below 70% during the warranty period, it qualifies for a one-to-one replacement.
Warranty Periods for Specific Components
While the Jaecoo J7 offers a 7-year general warranty, some components have shorter coverage periods. Key engine, suspension, and electronic parts are covered for 3 years or 60,000 km, while others like the exhaust and brake pads have warranty terms ranging from 1 to 2 years.
3 Years or 60,000 Kilometres
- Engine Components: Fuel Injector, Fuel Pump, Motor Starter, Alternator, AC Compressor, Evaporator, Fan Belt, Water Pump
- (J7 PHEV only): Timing Chain
- Chassis & Suspension: Absorber, Hub Bearing, Brake Calliper, Brake Master Pump, Brake Disc, ABS Pump, Lower Arm, Driveshaft, Steering Rack, Steering Column
- Electronic Components: Tailgate Lamp, Front Lamp, DRL
- (J7 PHEV only): Window Glass Filter
Shorter Coverage Periods
2 Years or 60,000 km:
- Exhaust Silencer Box
- Three-Way Catalytic Converter
1 Year or 30,000 km:
- Vehicle Battery
- Brake Pads
Warranty for Purchased Spare Parts
Spare parts purchased and installed at authorised Jaecoo service centres are covered by a 12-month or 30,000 km warranty. However, wear-and-tear items like tyres and brake pads have shorter warranties of 3 months or 5,000 km, depending on part type and usage conditions.
Standard Coverage
- Duration: 12 months or 30,000 km
- Eligibility: Only applies to parts purchased and installed at authorised Jaecoo service centres
- Coverage starts: From the date of repair
Short-Term Warranty Items (3 months or 5,000 km)
- Tyres
- Glass
- Wiper Blades
- Clutch Plate
- Brake Friction Lining
- Brake Disc / Drum
Exclusions and Conditions
The Jaecoo J7 warranty excludes wear-and-tear items, cosmetic changes, routine maintenance, and damage from misuse or external factors. It also does not cover repairs done at non-authorised service centres or optional accessories, which may carry their own separate warranties.
Non-Warrantable Parts
These consumable items are not covered under warranty:
- Wiper Blades
- Clutch Plate
- Brake Friction Lining
- Spark Plugs
- Engine Oil Filter
- Fuel Filter
- Air Cleaner & Air-Conditioning Filter
- Bulbs & Fuses
- Lubricating Oil & Coolant
General Exemptions
The warranty does not apply in the following cases:
- Natural Wear and Tear: Items like brake pads and tyres that wear down through regular use
- Cosmetic Issues: Fading paint, leather cracking, or other age-related visual changes
- Routine Maintenance: Oil changes, fluid top-ups, and standard servicing costs
- Environmental or Accidental Damage: Damage caused by floods, fire, hail, misuse, or modifications
- Unauthorised Repairs: Work done outside authorised Jaecoo service centres voids the warranty
- Optional Accessories: Items installed post-purchase may have separate warranties not covered by Jaecoo
Warranty Claims and Maintenance Process
To submit a warranty claim, visit your nearest authorised Jaecoo service centre. Bring your Vehicle Identification Number (VIN), proof of purchase, and a clear description of the issue. The centre will assess and process the claim based on current policy terms.
Book Your Service at Jaecoo Puncak Alam
Keep your Jaecoo J7 warranty valid with scheduled servicing at Jaecoo Puncak Alam service centre. Whether you’re due for regular maintenance, need assistance with a warranty claim, or simply want to speak to a specialist, our trained service advisors are ready to assist.
Book your service today and experience professional care backed by official warranty protection.
